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privacy

privacy

effective october 24, 2026.Cal. Bus. & Prof. Code § 22575(b)(4)

every line below names the law it comes from. “good practice” means no law requires it of us today, and we do it anyway.

who we are

e&p solutions is a small business in san diego county, california.good practice, not required

questions about this page, or about what we hold on you: write to our front desk (talk to our team, then “not sure where to start?”) and say “privacy”.Cal. Bus. & Prof. Code § 22575(b)(2)

what we collect

only what you type into a form: your name, your email or phone, and your answers.Cal. Bus. & Prof. Code § 22575(b)(1); § 22577(a)

Cal. Bus. & Prof. Code § 22575(b)(1)

“who sent you?” holds the name of the person who sent you, if you type it.Cal. Bus. & Prof. Code § 22575(b)(1)

please don’t put health, money or id details in a form.good practice, not required; keeps messages outside Cal. Civ. Code §§ 1798.81.5(d)(1) and 1798.82(h)

the site itself sets no cookies, runs no analytics or ads, and loads nothing from other companies.Cal. Bus. & Prof. Code §§ 22575(b)(6), 22576

who else sees it

our web host, cloudflare, carries every page you open and holds your form message until we collect it.Cal. Bus. & Prof. Code § 22575(b)(1); Cloudflare Privacy Policy § 2

like any host, cloudflare sees your ip address, your browser and the page you asked for. it handles this for us under its own privacy policy and data processing terms, mostly in the united states and europe.Cal. Bus. & Prof. Code § 22575(b)(6); Cloudflare Privacy Policy §§ 2, 6, 7; Cloudflare Customer DPA cl. 2.3

our form code does not keep your ip address.Cal. Bus. & Prof. Code § 22575(b)(1)

we answer by email or text, so our email and phone providers carry those replies.Cal. Bus. & Prof. Code § 22575(b)(1)

we’d hand information over if the law makes us, like a court order.Cal. Bus. & Prof. Code § 22575(b)(1)

we don’t sell your information, and we don’t share it with anyone for their own marketing.good practice, not required; Cal. Civ. Code § 1798.83(c)(1) exempts us, and § 1798.140(d) doesn’t reach us today

tracking

no one tracks you across other sites through ours.Cal. Bus. & Prof. Code § 22575(b)(6)

we don’t follow you over time or across sites, so a “do not track” setting in your browser changes nothing here.Cal. Bus. & Prof. Code § 22575(b)(5)

some links are affiliate links. when you click one, you leave our site. that company can see you came from us, and its own privacy policy applies.Cal. Bus. & Prof. Code § 22575(b)(6)

where it goes and how long we keep it

your message waits at cloudflare, encrypted, until our assistant collects it onto our own computer. then it’s deleted from cloudflare. if it’s never collected, cloudflare drops it after 30 days.Cal. Bus. & Prof. Code § 22575(b)(1); the 30 days are good practice

we keep your message as long as we need it to answer you and do the work. messages that don’t turn into work are deleted within 12 months.good practice, not required

if you ask us to stop contacting you, we keep only your email or number on a do-not-contact list, so we never contact you again.15 U.S.C. § 7704(a)(4); 47 C.F.R. § 64.1200(d)(3), (d)(6)

when we delete something, we erase it so it can’t be read.Cal. Civ. Code § 1798.81

see, fix or delete

write to our front desk and say “privacy” to see what we hold on you, fix it, or have it deleted. we’ll answer within 30 days.Cal. Bus. & Prof. Code § 22575(b)(2)

children

this site is for adults. we don’t knowingly collect anything from children under 13. if we learn a child sent us something, we delete it.good practice, not required; 15 U.S.C. § 6502(a)(1); 16 C.F.R. §§ 312.2, 312.3

keeping it safe

only our own assistant, with a secret key, can collect messages from our host.good practice, not required; must stay true: Cal. Bus. & Prof. Code § 22576

if something we hold leaks and the law says we must tell you, we will.good practice, not required; Cal. Civ. Code § 1798.82(a)

changes

when we change this page, we change the date at the top. if a change matters, we also say so on the home page for 30 days.Cal. Bus. & Prof. Code § 22575(b)(3)